RemoteApp: user can't reconnect
Categoria: Troubleshooting | Visualizações: 776 Criado: 2019-04-25 | Atualizado: 2019-04-25 When using RemoteApp you can't 'just' disconnect/reconnect.You nee...
Two app / program icons are displayed
Categoria: Troubleshooting | Visualizações: 303 Criado: 2019-04-25 | Atualizado: 2019-04-25 When assigning the Remote Taskbar, it will display the application...
RemoteApp doesn't work with Windows Server 2019 Essentials
Categoria: Troubleshooting | Visualizações: 1139 Criado: 2019-05-06 | Atualizado: 2019-05-06 As indicated in our documentation, RemoteApp doesn't work with Wi...
User see other user desktop - TeamViewer is installed
Categoria: Troubleshooting | Visualizações: 718 Criado: 2019-05-06 | Atualizado: 2025-07-16 TeamViewer is known to create conflicting behaviors with RDP envir...
USB devices - scanners / barcode scanner / usb printers
Categoria: Troubleshooting | Visualizações: 2676 Criado: 2019-05-09 | Atualizado: 2024-03-25 We do not develop specific drivers for hardware redirection and u...
Where are the svcr.exe files?
Categoria: Troubleshooting | Visualizações: 4124 Criado: 2019-05-28 | Atualizado: 2019-05-28 Please check the versions of svcr.exe in the following folders.In...
Character font doesn't appear correctly - Windows Server 2008, 2012, 2016 and 2019
Categoria: Troubleshooting | Visualizações: 1042 Criado: 2019-05-30 | Atualizado: 2019-05-30 If you experience visual issues on the character fonts such as th...
How to create TSplus logs and where are the log folders?
Categoria: Troubleshooting | Visualizações: 2124 Criado: 2019-06-14 | Atualizado: 2021-02-18 By default TSplus doesn't create logs, to avoid performance issue...
HTML5 Top Bar doesn't display the full screen icon
Categoria: Troubleshooting | Visualizações: 523 Criado: 2019-06-19 | Atualizado: 2019-06-19 To solve this issue, on the server side you will need to edit a fi...
Strange Windows logon screen with multiple users
Categoria: Troubleshooting | Visualizações: 535 Criado: 2019-07-15 | Atualizado: 2019-07-15 You are experiencing such display:This issue is related to the use...
Windows Login screen is blank, the usual username isn't displayed
Categoria: Troubleshooting | Visualizações: 686 Criado: 2019-07-15 | Atualizado: 2019-07-15 Unfortunately this can happen, after a Windows update or after the...
Black Screen in Remote Desktop under Windows 10 v. 1903 and mouse vanishing (not usable) on dual screen
Categoria: Troubleshooting | Visualizações: 1789 Criado: 2019-07-16 | Atualizado: 2019-07-22 This solution fixes two issues:- a black Screen appears in Remote...